Professional Conduct – Standard 1

Standard 1 – Act with integrity Always put the interests of your clients or others to whom you have a professional responsibility above your own and respect their confidentiality. Always consider the wider interests of society when making your judgments. Always be honest. Be trustworthy in all that you do – do not deliberately mislead, […]

Professional Conduct – Standard 2

Standard 2 – Always provide a high standard of service Be open and transparent in your dealings. Share the full facts with your clients, making things as plain and intelligible as possible. Know and act within your limitations. Be aware of the limits of your competence and do not be tempted to work beyond these. […]

Professional Conduct – Standard 3

Standard 3 – Treat others with respect Treat everyone fairly with courtesy, politeness and respect and consider cultural sensitivities and business practices. In practice this includes, but is not limited to, behaving as follows: Always be courteous, polite and considerate to clients, colleagues and everyone else you come into contact with Never discriminate against anyone […]